New Airport Travel Ltd | Terms & Conditions

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Terms & Conditions

General Terms & Conditions Transfer Terms & Conditions

General Terms & Conditions

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The use of this website is subject to the following terms and conditions:

The content of the pages of this website is for your general information and use only. It is subject to change without notice.
- To make a booking on this site you must be at least 18 years of age.
- Please note that a booking is a contractual agreement. Cancellation policy - cancellation is stipulated on each hotels webpage - there are no exceptions to cancellation of a booking. Bookings are to be made online only , we presently dont offer phone back booking services.
- A no show will be charged for the full amount of the booking.
- Refunds for paid bookings on this website will be minus 500 Bt to cover the Admin cost of transfering of monies back to guests account.
- In case of a cancellation, Plase contact us As Soon As Possible via Email - info@newthaiairport.com
- Online Credit Card Bookings are not available for bookings within 72 hours unless stated otherwise on newthaiairport.com's hotel webpage.
- To follow a correct complaints procedure, any dissatisfaction of the property reserved must be communicated to us during a stay. We cannot assist in any dispute for complaints that are advised only upon return.
- Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
- New Airport Travel Ltd act only as an agent for Hotels & Limousine Services and will therefore have to disclaim responsibility for any loss, damages accidents, change of schedule, or other irregularities caused or arising from circumstances beyond their control.
- There is a 5% surcharge if paying online with a credit card.
- Rates subject to change without prior notice

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Transfer Service

Flight and passenger details are to be given so that we can coordinate the shuttle effectively. If your luggage has been lost or it takes longer time to pick it up please let us know as soon as possible (Our Airport contact number will be at the foot of the confirmation voucher).

Damage

Any damage to the Limo/Shuttle, by the passengers of the vehicles and their parties, will be responsible for the cost involved, in replacement or repair, at the most reasonable cost available, and with as little inconvenience to both parties.

Vehicle supplied

We will endeavour to provide the vehicle requested by you. In the unlikely event that we are unable to do so we reserve the right to provide a substitute vehicle of similar type and capacity.

Baby Seats

None of the limousines or shuttles are equipped with child seats, although there
are functioning seat belts. A child seat can be used by the passenger if they have one.

No Smoking

All vehicles are strictly non-smoking.

Terms of Payment

Payment is to be made in full at least 3 days before the use of our transfer service.

Pricing:

We will wait up to 2 hours after the arrival of your flight, after 2 hours you will be charged 100 Baht per 30 minutes.
All taxes are included in the prices quoted.
There is a 5% surcharge paying online with a credit card.
Rates subject to change without prior notice

Guest No Show

A no show will be charged for the full amount of the booking.

Cancellation

Cancellation for paid bookings 72 hours before the transfer service will be granted a refund minus 500 Bt to cover the Admin cost. Cancellations within 72 hours of the transfer service will be charged the full amount.

Any Amendments or Cancellations must be communicated as soon as possible direct to this website or our email address - info@newthaiairport.com Please do not contact the drivers direct as they are unable to make the necessaary amendments are cancellations to the bookings. We
cannot be held responsible if you do not adhere to these instructions.

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